Shipping policy

Shipping Policy

Thank you for shopping with Russell Dant Merchandise.

Order processing

Our merchandise is produced and fulfilled by our fulfilment partner, Printful. Many products are made to order, so your order may take some time to be produced before it is shipped.

Delivery

Once your order has been produced, it will be dispatched to the delivery address provided at checkout.

Delivery times can vary depending on the product, destination, fulfilment location and shipping service selected. Estimated delivery information will be provided during checkout where available.

Please allow additional time during busy periods, holidays or unexpected delivery delays.

Delivery address

Please make sure your delivery address is correct when placing your order. We cannot guarantee that an order can be redirected once it has entered production or been shipped.

Delayed, damaged or missing orders

If your order appears to be significantly delayed, arrives damaged or does not arrive, please contact us at:

info@russelldant.com

Please provide your order number and details of the problem. We will investigate the issue with our fulfilment and delivery partners and work to resolve it.

International orders

Where international delivery is available, delivery times and any applicable customs charges or import duties may vary depending on the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.